Pharmacy.Biz News

GSK - pharmacy pain consultations with free Panadol podcasts

GlaxoSmithKline Consumer Healthcare is encouraging pharmacists and their assistants to take 10 minutes out to add value to their pain consultations with the help of a free podcast delivered by the Panadol brand.

The podcast is the first of a series of initiatives based on the idea that “it’s the Little Difference that makes a Big Difference’, which aims to support pharmacy in the pain category.

The 10-minute pain podcast is delivered in a ready-to-use, listen-only/disposable MP3 player. It has been designed for use with the whole pharmacy team, as an efficient way of training staff - and additional headphone covers are provided.

Featuring expert interviews and case studies, the podcast will support pharmacy and their staff in crafting an added value consultation that will keep customers coming back again and again for advice, recommendations and sales.

The free podcasts will be available upon request through trade advertising, direct-mailed reply paid cards, on GSK’s pharmacy community website - www.MyPharmAssist.co.uk - or by calling 0800 783 3927.

GSK’S Pharmassist website is re-launched

GlaxoSmithKline Consumer Healthcare has re-launched its online pharmacy community website - www.MyPharmAssist.co.uk- to refresh the overall look and feel of the site and enhance the experience for users.

Acting on feedback from pharmacy, GSK has created a more user-friendly site, which is quick and easy to navigate. Benefits include a simplified registration process, faster log-in and quicker access to all areas including training, which continues to be the main focus of the site.

Pharmacist (CPD) and other pharmacy staff training is available on a number of categories and in a variety of formats – including e-zines, interactive e-learning modules, podcasts and knowledge assessments. Users are able to manage their own training requirements including reviewing modules and downloading personalised certificates.

Whilst some training modules are being reviewed and updated, training currently available includes weight management, pain and sleep. General skills training, covering subjects such as selling skills, is also available to assist in the day-to-day running of the pharmacy.

Users will find it easier to keep track of their training with an improved records system and easier access to training history. Pharmacists will also be able to record their CPD via a quick and easy link to uptodate.org.uk

Additional features on the site include free display material, which can be ordered using state-of-the-art software that includes one-click ordering, high-res viewing of material, and fast delivery service. Also new on the site is a live feed of the latest GSK and industry news.
Jane Francis, commercial education manager for GSK, said: “We took on board feedback we received from pharmacy and I’m confident we’ve launched a site that offers a ‘one-stop-shop’ for news, training and display material. I’d encourage anyone involved in community, high-street and grocery pharmacy to visit the site and experience for themselves the benefits it offers."
The site is available to all pharmacy staff at www.MyPharmAssist.co.uk following a simple registration process and thereafter via the quick log-in button. For more information call GlaxoSmithKline Consumer Healthcare on 0845 762 6637.

AAH - All About Health for consumers

www.allabouthealth.org.uk is where you can access essential AAH consumer information for your business at the touch of a button. The website provides the latest news, health advice on a range of issues, health checks and celebrity lifestyle news.

The site also has quizzes and a 'Find your nearest Pharmacy' search engine where you can enter your postcode to find your nearest All About Health pharmacy and see the services they have to offer.

If you are an AAH added value services customer the website also gives access to all the services you are signed up to – these will appear in red in the left hand menu. Any services not currently subscribed to will appear in grey, and you can click on these to find out more. You can also benefit from many additional features of the site, including:

AAH Branch Locator to find your nearest branch
Top 5 quick links to useful areas of the site
The option to update your profiles for both AAH and All About Health

There are links to two of AAH's sites; www.aah.co.uk - a B2B site for their customers - and www.allabouthealth.org.uk - AAH's consumer facing site.

AAH customer services online

www.aah.co.uk is where you can access essential information for your business at the touch of a button. The website provides information about AAH and the broad range of additional services on offer.

AAH Branch Locator to find your nearest branch
Top 5 quick links to useful areas of the site
The option to update your profiles for both AAH and All About Health

There are links to two of AAH's sites; www.aah.co.uk - a B2B site for their customers - and www.allabouthealth.org.uk - AAH's consumer facing site.