The General Pharmaceutical Council (GPhC) has published a new enforcement policy for registered pharmacies, which intends to drive continuous improvement in the quality of pharmacy services.

The policy is for pharmacy owners, both individual pharmacists and partnership or body corporate, regardless of whether they provide the traditional face to face service or operate online.

“Our overall approach is to support and encourage pharmacy owners to meet the standards for registered pharmacies,” GPhC said in a statement issued today.

“We use our statutory enforcement powers in situations when a pharmacy owner does not complete an improvement action plan and carry out the necessary changes to make sure our standards are met, or in situations when there is a serious risk to patient safety.”

The enforcement policy sets out the approach and principles GPhC will follow while using the enforcement options, and summarises the range of options available.

The regulator said they were “committed to using the minimum regulatory intervention required to achieve the desired result, known as ‘right-touch’ regulation.”

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