The Employee Engagement Index (EEI) Score for health and social care in 2019 was 76, an improvement of one point from the 2017 score

Staff satisfaction remains high across Scotland, while staff engagement levels have also increased from previous years, according to a recent survey.

The Health and Social Care Staff Experience Report 2019, published on Monday, has found 78 per cent of those who took part in the survey felt they were treated with dignity and respect, and 74 per cent said they were treated fairly and consistently.

The overall satisfaction rate was 84 per cent with staff agreeing that ‘my line manager is sufficiently approachable’.

Some 80 per cent of staff across the 22 Scottish Health Boards agreed that ‘my line manager cares about my health and wellbeing’.

However, the proportion of staff who feel that their organisation cares about their health and wellbeing has reduced slightly to 50 per cent, and confidence and trust in senior managers to 38 per cent.

The survey also saw an overall increase in response rate to 62 per cent, up 3 per cent from 2018.

The Employee Engagement Index (EEI) Score for health and social care in 2019 was 76, an improvement of one point from the 2017 score. No EEI was published in 2018 as the
response rate threshold was not achieved.

Scotland’s Health Secretary Jeane Freeman said: “Those working across the health and social care sector are our most important asset and I would like to pay tribute to all staff for their continuing efforts over their busy winter period as well as throughout the year.

“However, it is concerning to note that while the majority of staff feel their line manager cares about their health and wellbeing, this is not reflected at an organisational level”.

The minister suggested all senior leaders and managers across the service to consider the report’s findings carefully and take action where needed.

“Work is also underway on a new dignity at work measurement tool, designed by health and social care staff, to ensure they feel valued, listened to and respected at work,” she added.

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