Well Pharmacy has said it will invest £3.54 million to refurbish its pharmacies across the UK.
The pharmacy chain will cover £1.25 million in refit costs for 18 pharmacies and another £450,000 for top-to-bottom refits for three pharmacies “in need of major renovations.”
“It’s so important for the business to continue investing in our physical estate, as our bricks and mortar pharmacies are the backbone of our business,” said Tracy Barton, retail stores director at Well.
“With a steep increase in prescription volumes over recent years, our pharmacies need to be developed to cope with that demand, and to offer the best first impression and overall customer experience possible.”
She added: “Our field team have identified pharmacies where they believe that if we invest in the physical store, more customers will choose to bring their prescription to us, and we’ll be able to demonstrate a significant uplift in performance.
“In addition, we’ve listened carefully to our colleagues and, as a result, we’re injecting a quarter of a million into improving the staff area. We know our colleagues work extremely hard to care for their local communities, and they deserve the highest standards to carry out that vital work.”