Key Summary
- Care Quality Commission inspected Wyndham Manor in Cleator Moor in April and flagged concerns over various issues
- The watchdog found that the care home's record keeping and the management of medicines, nutrition and continence care were not up to the mark
- The inspection was carried out after the local authority raised concerns
A care home in Cumbria has been told it requires improvement following a Care Quality Commission (CQC) inspection, BBC reports.
The watchdog inspected Wyndham Manor in Cleator Moor in April and flagged concerns regarding record keeping and the management of medicines, nutrition and continence care.
The CQC's inspection also found a breach of the legal regulation concerning good governance.
The inspection was carried out after the local authority and the care home itself raised concerns.
After the inspection, the Cumberland Council is reportedly supporting the home to ensure "correct procedures were in place to keep people safe".
The home has a capacity for up to 68 people, but at the time of the inspection, it had 40 residents.
The CQC said Wyndham Manor had temporarily suspended new admissions to carry out improvements.
The watchdog found that an effective safeguarding system was not fully in place, and it was not clear how safeguarding concerns were addressed.
While residents were satisfied with the care they received, the inspectors found there was no system to train the staff.
The CQC said the home had identified many of the issues before inspection and taken some steps.
The home had introduced recording and monitoring systems as well as a new electronic care management system.
But the watchdog said that at the time of the investigation, they were not put into service, and they could not assess their effectiveness.
