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New plan provides pharmacists more time to support patients

The latest changes will bring in more flexibility in deploying staff, provide more time to serve and increase prevention of illnesses

Pharmacy supervision rules by the Department of Health and Social Care under the 10-Year Health Plan

A pharmacist showing her support for the elderly patient

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Key Summary

  • Pharmacy supervision rules updated to give pharmacists more time for patient care
  • Technicians will take on more tasks, improving flexibility and service quality
  • Changes support the 10 Year Health Plan and start rolling out by end of 2025

The new plans to modernise the pharmacy supervision rules by the Department of Health and Social Care under the 10-Year Health Plan assures to provide more time for the pharmacists to support patients.


The department plans to modernise pharmacy supervision rules, to allow registered pharmacy technicians to take greater responsibility and enable pharmacists to focus more on frontline patient care.

The new practices have been welcomed by the Royal Pharmaceutical Society, the Association of Pharmacy Technicians UK and the General Pharmaceutical Council.

The latest changes will bring in more flexibility in deploying staff, provide more time to serve and increase prevention of illnesses.

This transformation will take place by the end of 2025 with a one-year transition period with accurate guidance.

This is a dedicated effort of the government in converting NHS into a Neighbourhood Health Service as per the 10 Year Plan.

Care minister Stephen Kinock said, “Pharmacists will be able to spend more time providing clinical care, while qualified pharmacy technicians can take greater responsibility for routine tasks.”

While stressing on the upcoming improvement in patient experience he also added “These are simple, common-sense changes that will help pharmacies run better, saving staff and patient time.”