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Privacy Policy

Last updated: 03 September 2025

This Privacy Policy explains how Asian Trade Publications Ltd (we, us, our) collects, uses, stores and shares personal data in connection with the website http://www.pharmacy.biz (the Site), our newsletters, events, webinars, advertising services and related business operations. It applies to readers, subscribers, registered users, advertisers, distributors and business contacts. This policy applies in addition to our Cookie Policy and Terms and Conditions.


If you are under 18, do not use the Site. We do not knowingly collect personal data from children under 18. This Site is intended for pharmacy professionals only and those working within the pharmaceutical industry. We seek to follow the ICO’s Age-Appropriate Design Code and will treat data relating to children with additional protections.

Your acceptance of these terms

By using this site, you indicate your acceptance of this policy. If you do not agree with the terms set out here, please do not continue to use the site. Ongoing use of the site following any changes made to this policy will be taken as acceptance of those changes.

Use of Data

We are committed to using your personal data responsibly and only where we have a lawful basis to do so. Under the UK GDPR (for the United Kingdom) and EU GDPR, DPC (for Ireland and the European Union) we are required to explain why we collect your data and the legal grounds on which we rely.

Below is a summary of the main types of personal data we collect, why we collect it, and the lawful basis that applies to each:

What We Collect

Why We Collect It

Legal Basis

Name and email address

To send you newsletters, editorial content, and updates from the pharmacy sector

Consent

Communication preferences

To ensure we only send you the information you have requested

Consent

IP address and browser/technical details

To maintain site security, improve performance, and monitor usage

Consent

Device and usage data via cookies

To analyse engagement with the site and personalise content

Consent for non-essential cookies

Contact form or enquiry submissions

To reply to your messages, questions, or suggestions

Legitimate interests

Aggregated analytics data

To understand visitor behaviour and improve services

Consent

Records of consent

To demonstrate compliance with data protection law

Legal obligation

How We Use Your Information

We use the data collected in the following ways:

  • To deliver newsletters and updates you have subscribed to
  • To respond to enquiries, feedback, or customer service requests
  • To analyse and improve our website’s performance using anonymised data
  • To comply with our legal or regulatory responsibilities
  • To personalise content where appropriate, such as highlighting popular pharmacy stories or features

We do not use your information to create behavioural profiles or to make automated decisions that produce significant effects.

When and Why, We Share Your Data

We do not sell or rent your data to third parties. We also do not collect sensitive categories of data.

However, we may share limited personal data with trusted third-party service providers who help us deliver digital services. These providers act as processors on our behalf and are only permitted to use the data for specific purposes under binding contractual terms.

International transfers:

  • Where data is transferred outside the United Kingdom, we rely on mechanisms recognised under UK law (such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses).
  • Where data is transferred outside the European Economic Area (EEA), we rely on mechanisms recognised under EU law, such as the European Commission’s Standard Contractual Clauses (SCCs).

Our use of cookies and similar technologies

We use cookies to improve your browsing experience and gather aggregated statistics about website use.

Cookies are small text files stored on your device which allow us to:

  • Analyse how people use the site
  • Improve performance and functionality
  • Remember your settings and preferences

We use strictly necessary cookies without consent. For all other cookies (analytics, personalisation, advertising) we rely on your explicit consent via our cookie banner. You can accept or refuse these non-essential cookies and change your preferences at any time via Cookie Policy. We do not use “accept”-only banners or make consent a condition of access for non-essential cookies. More information is in our Cookie Policy, including a list of third-party cookies and their purposes and retention periods.

Retention Periods

We only retain personal data for as long as needed to fulfil its original purpose, after which it will be securely deleted or anonymised.

Category of Data

Retention Period

Justification and Legal Reference

Newsletter subscriber data

Until user unsubscribes

To deliver subscribed communications; removed when consent is withdrawn (UK GDPR Art. 6(1)(a))

Website analytics logs

Up to 14 months

To allow for year-on-year site traffic analysis (UK GDPR Art. 6(1)(a))

Feedback or enquiry responses

Up to 2 years, then anonymised

To manage queries and support reporting (UK GDPR Art. 6(1)(f))

Legal/contractual data

Up to 6 years

For compliance with legal obligations and protection against claims (UK GDPR Art. 6(1)(c))

We review our data holdings regularly to ensure information that is no longer required is securely disposed of.

How we protect your information

We take the security of your personal data very seriously. To safeguard it against unauthorised access, misuse, accidental loss, alteration, or disclosure, we have implemented strong technical and organisational measures. These are designed to maintain the confidentiality, integrity, and availability of your information at all times.

Our key security measures include

  • Secure encrypted connections (HTTPS/SSL)
  • Firewalls and secure servers
  • Role-based access controls
  • Staff training on data protection
  • Regular backups, monitoring, and audits

We continually review and enhance these measures to ensure they remain effective and compliant with current data protection laws. In the unlikely event of a data breach that may pose a risk to your rights or freedoms, we will inform affected individuals without undue delay and notify the UK Information Commissioner’s Office (ICO) as required under Articles 33 and 34 of the UK GDPR.

Your rights
You have rights under the UK GDPR and the EU GDPR, including the right to:

  • access your personal data;
  • request correction;
  • request erasure (right to be forgotten);
  • restrict processing;
  • object to processing (including marketing);
  • request portability of your data;
  • withdraw consent where processing is based on consent.

To make a request, email data@amg.biz with the subject line “Privacy Request”.

We will respond to straightforward requests without undue delay and in any event within one month of receipt. Where a request is complex or you make multiple requests, we may extend the period by up to a further two months; we will tell you if we do and why. If we need more information to verify your identity or clarify your request, we will pause the clock while we ask for that information.

If you are not satisfied with how we handle your request, you have the right to complain to

  • In the United Kingdom: the Information Commissioner’s Office (ICO) – https://ico.org.uk, Tel: 0303 123 1113, ICO address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.
  • In Ireland and the EU: the Data Protection Commission (DPC) – https://www.dataprotection.ie, Tel: +353 57 868 4800 / +353 761 104 800, DPC address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.

Accessibility Statement

We strive to make the Site accessible to all. We follow WCAG 2.1 Level AA and the obligations of the UK Equality Act 2010 where applicable.

Our Accessibility Practices Include:

  • Providing alternative text for meaningful images
  • Ensuring full keyboard navigation
  • Using high color contrast for readability
  • Allowing text resizing without layout issues
  • Writing clear, descriptive link text
  • Avoiding auto-play for media
  • Using structured, semantic HTML for screen readers

We continue to improve our website to ensure a positive experience for all users.

Social Media and Third-Party Platforms

When you interact with Pharmacy business through social media platforms such as Facebook, Instagram, YouTube, X (Twitter), or LinkedIn, we may receive information that you share publicly or permit the platform to share with us. This may include your name, email address, profile image, engagement activity, and general demographic data.

If you log in to our services using a third-party account, we may receive basic account details to verify your identity. You can manage these connections through your settings on the third-party platform.

Email Addresses and Mailing Lists

We collect email addresses to send newsletters, editorial updates offers from trusted partners, and service-related messages. This data is gathered only when voluntarily provided by you, such as through sign-up forms, registrations, downloads, or direct contact.

Your email address is never sold, rented, or traded. If you sign up for marketing or agree to share your details with event or content partners we will only share your personal data where you have explicitly opted in to that sharing. Where the sharing is for marketing by electronic mail, we will obtain your prior consent (unless a lawful “soft opt-in” applies, in which case we will explain it). You can withdraw consent at any time.

You can manage your email preferences at any time. Every marketing email includes an unsubscribe link, and you can also contact us to update or remove your details.

Do Not Track (DNT) Settings

Some web browsers let you enable a "Do Not Track" (DNT) feature, which tells websites and online services that you prefer not to be tracked across different websites or online platforms.

Please note that most web browsers offer a “Do Not Track” (DNT) setting. These signals are not a reliable or legally recognised mechanism under UK data protection law. We do not respond to DNT signals, but you can control cookies and tracking preferences at any time through our cookie consent banner.

Additional Accessibility Options

You may have additional options for customizing your experience with the Pharmacy Business website through your device or browser settings.

To learn more, select by operating system

iOS accessibility overview

Android accessibility overview

Or by web browser:

Google Chrome

Windows Internet Explorer 11

Firefox

Microsoft Edge

Safari

Opera

Updates to this policy

We may update this policy periodically to reflect changes in our services, business practices, legal obligations, or technological developments. Whenever we make significant updates, the revised version will be posted on our website, and where appropriate, we will notify users. We encourage you to check this page regularly to stay informed about how we protect your personal data.

How to Submit a Privacy Request or Data Subject Request (DSR)
To request access, correction, or deletion of your personal information (DSR), or to appeal a denied request, please contact us by email at data@amg.biz with the subject line: “Privacy Request.” We may request additional information to verify your identity before fulfilling your request.

Contact us

Asian Trade Publications Ltd,

1-3 Silex Street
London SE1 0DW
United Kingdom
Email: data@amg.biz