May & Thomson Pharmacy in Woking, has become the 1,000th business to install the Titan PMR dispensing system.
Run by superintendent pharmacist Sunil Chandara, May & Thomson has deployed Titan, the barcode and paper-free medicine dispensing system, as part of a major revamp, relocation and investment in the 60-year-old business.
The pharmacy has been in the family for 42 years, previously run by Sunil’s father Shashi, and has moved from its former premises in Dartmouth Avenue to a new site in Parfitt Way.
Investment in the premises, in dispensing robotics from pioneers Meditech, as well as in the Titan PMR system, means Sunil can develop a new vision of pharmacy which is agile, sustainable and offers clinical services alongside medicine dispensing.
“We’re proud to be the 1,000th pharmacy to deploy Titan. It’s a landmark moment for me and the team, as we move into these new premises and revolutionise the way our business operates,” said Sunil.
“As we’ve relocated, we’ve gone from one consultation room to six, so we are able to offer a wider range of services. We want the public to see us more than just a dispensing service – rather as healthcare professionals who can offer a range of services in an expert setting.
“We think we’re a model for the future – it’s a privilege to be able to aim for a brighter, sustainable objectives which help our patients, the community and the NHS more widely.”
In 2019, Titan from Invatech Health became the first cloud-based patient medication record (PMR) software to be accredited by the NHS.
Left to right: Titan’s Hooman Safaei, Sunil Chandarana, with brothers Wahid and Tariq Muhammad
Its pharmacy numbers have doubled in the past 18 months alone with CEO Tariq Muhammad expecting to reach 2,000 pharmacies in the next three years.
“In the past five years or so we’ve become the benchmark for revolutionising this sector, disrupting the market along the way and offering pharmacists the opportunity to innovate and focus on new areas of business growth,” said Tariq.
“Patients are enjoying visiting pharmacies which are calm, organised and where pharmacists can offer them their direct attention.
“We now see pharmacists as being uniquely placed to use their training, combined with the power of innovative technology, to help patients and to lighten the burden carried by the NHS.”
Tariq added that he expects Titan usage to continue to grow significantly while focus shifts to rolling out Titanverse, a pharmacy management system for clinical services.
“The next step for our business is to continue to attract more services, and support it with our groundbreaking workflow platform Titanverse. Together, our products are changing the face of pharmacy in the UK,” he said.
