LloydsPharmacy has opened a new dispensary to allow patients at Salisbury Hospital a faster and more convenient pharmacy experience.

The multiple was selected to operate an outpatient pharmacy situated within the hospital site after its bid in May 2020 was deemed successful by Salisbury NHS Foundation Trust.

Kieran Doona, head of Healthcare and NHS Pharmacy Services for McKesson UK, parent company to LloydsPharmacy, commented: “We all know that trips to hospital can be stressful, which is why improving and making a difference to that experience is one of our key objectives.

“We understand that outpatients want to be able to collect their medicine without having to wait too long, and this partnership is all about ensuring our services are as effective, efficient and as patient-focused as possible, whilst helping to drive efficiencies for the Trust and free them up to focus on more urgent care needs.”

As well a faster and more convenient pharmacy experience, patients, hospital staff and visitors can now access a limited range of over-the-counter products, including pain medication, skincare products and toiletries.

In addition to dispensing around 62,000 items each year, the pharmacy can also provide advice and support for patients who have any questions about their health or treatment regime.

Steve Bleakley, chief pharmacist for Salisbury Hospital, said “It’s great to be working in partnership with LloydsPharmacy to provide our outpatients with an improved experience and purpose-built unit. The project has wide reaching benefits allowing hospital pharmacy staff to be redeployed towards improving patient safety and efficiency on the front line”.

LloydsPharmacy operates over 47 outpatient dispensaries across the country after the multiple opened the first one in November 2009 in Liverpool.

If you want to share your stories and/or experiences with us, please send an email to [email protected]