The pharmacists will receive the emails from [email protected] and it has been adviced to add the email id to their address book to ensure the delivery of the emails from clinicians (Photo: Jane Barlow-Pool/Getty Images).

Community pharmacies in Scotland will soon start to receive remote prescriptions from NHS 24 clinicians through email containing clinical assessment summary.

The pharmacists will receive the emails from [email protected] and it has been adviced to add the email id to their address book to ensure the delivery of the emails from clinicians.

Prior to the launch of the new service, each pharmacy will receive an email from NHS24 ([email protected]) with a read receipt request to confirm the service has the correct email address for the pharmacy.

A follow up email will be sent a week after the initial email to all pharmacies that have not sent back a read receipt.

Dr John McAnaw, NHS 24 Head of Pharmacy said: “This approach will ensure the community pharmacist receives all relevant clinical information/context around an NHS 24 remote prescription request, and help reduce the risk of transcription errors.

“In all cases, NHS 24 prescribers will still comply with the Human Medicines Regulations 2012, ensuring the original prescription is received by the community pharmacy within 72 hours.”

NHS 24 has witnessed an increase in the number of times an NHS 24 prescriber has remotely prescribed a medicine for a member of the public calling the 111 Service.

Until now, these prescriptions have been telephoned-in to the caller’s preferred community pharmacy, without any written confirmation of the prescription being received by the pharmacist until the prescription arrives within 72 hours.

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