The Department of Health and Social Care (DHSC) has said the old PPE portal platform will no longer remain functional from April 26, as it makes way for a new personal protective equipment ordering portal which will remain in place until the end of March 2023.

The Pharmaceutical Services Negotiating Committee says community pharmacy contractors who have used the old platform should have received an email to their pharmacy’s NHSmail shared mailbox email address from [email protected] with the subject line ‘Welcome to the PPE Portal’. This email lists the steps contractors need to take to register and log-in to their account on the new PPE portal platform.

Contractors who have yet to receive this email are advised to either check their spam/junk folders or contact the DHSC PPE portal customer services directly on 0800 876 6802, between 8am and 5pm Monday to Friday.

If contractors have received the email and are yet to register their account, they are advised to do so as soon as possible.

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