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Centred Solutions partners with Paydens Pharmacy Group to provide FLOWRx Repeat Dispensing Hub technology


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Centred Solutions, an automation and supply chain solution provider, has partnered with Paydens Pharmacy Group to provide them with the latest pharmacy hub and spoke solution.

The partnership will transform the way Paydens Group, an independent family-owned company, dispenses its repeat prescriptions.

The new system will not only allow pharmacy staff to focus on delivering services and improving patient care but also help in reducing errors.

Currently, repeat prescriptions are picked, labelled and sorted for dispensing manually by staff across all the branches, but once the new hub technology is installed, staff will no longer be required to spend hours administering and dispensing repeat prescriptions.

Pharmacies will receive labelled, sorted and bagged patient prescriptions straight from the hub ready to be collected by the patient in the spoke pharmacy.

Established in 1969, the group operates 113 pharmacies across the South-East of England.

The project will begin next month with the first 5 – 10 branches introducing the new system prior to a full roll out to the group.

Commenting on the partnership, Alexander Pay, managing director of Paydens said: “Paydens is committed to improving healthcare by seeking new ways of working and adapting to the future.  As an independent group we are able to respond quickly and make the right decisions for our teams and patients and we welcome the way that community pharmacy is evolving to become more focused on delivering services.

“Investing in new technology is key to making this happen and we believe that by taking this step it will enable our highly skilled, professional staff to provide an even better service to our communities”.

Paul O’Hanlon, managing director of Centred Solutions said: “We are thrilled to be forging this partnership with Paydens. It will be a true demonstration of how innovative technology can positively impact safety, drive efficiency and enable pharmacy professionals to spend more time on what matters most – face to face patient care.

“We look forward to beginning this journey with Paydens and inspiring other pharmacies across the UK and beyond to consider the value of our technology and what it can bring to a pharmacy business, whether that be a large pharmacy chain or single independent pharmacy looking for ways to improve their dispensing efficiency to release time for service delivery.”

The FlowRx product range, developed by the Centred Solutions, comprises three integrated solutions – FlowRx Connect, FlowRx Hub and FlowRx InStore. The system can work with most PMRs, WMS, robotic storage and dispensing systems, wholesalers or a combination of supply sources.

“Reducing the time they (pharmacists) spend on administrative tasks will enable them to focus on their patients and provide the very best services they can,” said John McConville, Paydens director of Pharmacy.


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