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Summer footfall starts with an AI answer

Pharmacies can drive their summer footfall across Google, social, paid marketing, and the new aspect that most are ignoring: AI search

Summer footfall starts with an AI answer

Saam Ali is the founder of digital marketing firm Pharmacy Mentor.

Photo provided by author

If you run a pharmacy that offers a travel clinic or a weight management service, summer is the biggest commercial opportunity of your year.

Patients are searching, booking, and walking in. The question is whether they are walking into your pharmacy or someone else’s.
Most independents already know they need Google, Facebook adverts, and decent social media. What has changed in the past eighteen months is that there is now a new layer on top of this: AI search.


Many patients are researching by asking Claude, Gemini, and ChatGPT full questions and getting back a shortlist of providers. If you are not on that shortlist, you are invisible in that conversation, alongside the channels you already know about.

Here is how to win across all of these channels this summer - in the order that actually works. Build the organic foundation first, because it compounds; then layer paid search and paid social activity on top for speed when you need patients booked for the next month.

One job, two audiences

Keywords still matter. You absolutely still need “travel clinic Manchester” and “weight management consultation Manchester”, for example, on the right pages of your website. What has changed now is that the same content now must satisfy two audiences at once: Google’s ranking algorithm, and the AI engines extracting answers from your pages to cite in their responses.

This means that structure matters more than ever. Ensure that your website has clear sections and headings, and FAQ sections that mirror how real patients ask questions (“Do I need a yellow fever certificate for Kenya?” and “How does a pharmacy weight management consultation work”).

Include named services, the list of destinations, and named conditions, and have your pricing visible, not hidden behind a contact form.

Comprehensive content matters more now than at any point in the last decade.

A 2,000-word post built properly, with the right structure, internal linking, and depth, can rank on page one within days, not weeks. I have watched this happen on client sites myself.

Google rewards depth when the depth is genuinely useful, and AI engines pull from exactly that kind of content when they cite sources. Thin 300-word pages will not rank, but long pages built right, will.

Reviews are the new ranking

This is the part that most pharmacies underinvest in, and it is now critical.

Google Business Profile reviews drive your local pack rankings and directly influence which providers AI engines name in their answers.

Trustpilot adds a second layer of credibility, particularly for clinical services where patients want reassurance before they book.

Two engines, one summer

Your travel clinic is an obvious summer driver. The consultation brings the patient through the door, and the basket follows: mosquito repellent; after sun; rehydration; antimalarials; a first aid kit.

The £80 jab is the hook; the basket is the margin.

Weight management is the bigger commercial opportunity for most pharmacies right now, and summer is peak demand. The marketing angle for this is “get summer body ready with a consultation at your local pharmacy”, not “we sell injectables”.

Prescription medicine advertising rules mean you cannot promote prescription weight loss medication to the public, full stop, but you can absolutely promote a consultation-led weight management service, lifestyle support, and the wider clinical offer.

Keep the content, the social, and the adverts pointed at the service, never the drug, and you will stay compliant and commercially strong.

Paid for speed

When the diary needs filling this month, the use of Google Ads on specific high intent terms (“yellow fever vaccine Manchester” and “weight management consultation Manchester”) with a landing page that exactly matches the search, is the fastest way to convert.

Avoid broad terms or generic pharmacy landing pages. Match search intent to page content, or you will burn the budget.

Social is the proof

Facebook and Instagram ads do still work, particularly for the 35 to 60 years age demographic who are actively booking family travel jabs and weight management consultations. Pair the paid layer of your activity with organic content shot from inside the pharmacy.

Feature the pharmacist on camera explaining what a yellow fever certificate is, the consultation room, and a travel certificate being printed.

Include a patient testimonial after their first weight management review. This is short; real; regular.

Remember that social rarely converts a cold patient on its own.

Its job is to prove you are real and active when someone has already seen your name in an AI answer, a Google result, or a review.

The basket is the margin

A travel clinic appointment is rarely just the appointment. It is the £40 of summer essentials the patient picks up on the way out.

A weight management consultation is rarely a one-off. It is the start of a six-month patient relationship. Footfall is never the single transaction - it is what comes with it, and what comes after it.

Start here

Again, search your own service in your own town in the way a patient would, for example, “Travel clinic Manchester” and “Weight management consultation Leeds”.

Run the same test across four surfaces - the four-answer test.

If your pharmacy is not in any of those four answers, you have your starting point.

(Saam Ali is a qualified pharmacist and the founder of Pharmacy Mentor, a digital marketing and development agency working with independent pharmacies and small chains across the small chains across the UK: pharmacymentor.com)