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Digital explainers for CPCS awareness

PSNC has launched a video animation and info-graphics explaining how GP practices can refer patients into Community Pharmacist Consultation Service (CPCS).

The Pharmaceutical Services Negotiating Committee's digital explainers have been developed to help describe the GP referral pathway into the CPCS.


“The animation outlines how referrals work and what pharmacies do with those referrals, as well as the success of NHS 111 referrals into the CPCS. The info-graphic complements the animation but in a one-page factsheet format,” the PSNC said in an update.

PSNC is working with NHS England and NHS Improvement (NHSE&I) and other stakeholders to raise awareness of the benefits that the advanced can bring.

“We hope that the new animation and info-graphics will help LPCs and pharmacy teams to initiate local discussions on implementing the service in their areas,” the pharmacy negotiator added.

PSNC director of NHS services, Alastair Buxton, said: “Enabling the GP referral pathway into the Community Pharmacist Consultation Service late last year was a strategically significant development of the service.

“Some general practices have already recognised its value and have worked with the NHS and LPCs to implement it locally, but the need for local implementation planning at a time when primary care is already very busy always meant there would be a phased adoption by general practices, rather than a big bang start.

“We hope this short animation is a useful resource for LPCs and the NHS to use in engaging more practices and other stakeholders to support the rollout of the pathway.”

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