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Well Pharmacy launches Online Doctor service in partnership with Expert Health

Well Pharmacy Online Doctor
Patients can access care quickly without the need for in-person consultation (gettyimages)

By removing traditional barriers to obtaining prescriptions, Well Pharmacy aims to empower patients to take control of their health safely and efficiently

Well Pharmacy, the UK’s leading independent pharmacy chain, has launched its new Online Doctor service in partnership with Expert Health Ltd.

The service provides quick, convenient, and confidential access to prescription treatments for a wide range of conditions, without the need for in-person consultations.


Patients can choose how they receive their prescriptions, with options for home delivery, collection at a local Well Pharmacy, or pickup from John Bell & Croydon.

Andrew Caplan, Chief Retail Officer at Well Pharmacy, said: “Our Online Doctor service is a step forward in making healthcare more accessible and tailored to modern lifestyles.

“It provides an efficient, secure, and discreet way for patients to access the treatments they need, all backed by the expertise and trustworthiness of Well Pharmacy.”

The launch of this service reinforces Well Pharmacy’s ongoing commitment to improving access to healthcare and meeting the evolving needs of patients.

By removing traditional barriers to obtaining prescriptions, Well aims to empower patients to take control of their health safely and efficiently.

Andy Sloman, CEO of Expert Health Ltd, commented: “Digital healthcare becomes so much more powerful when combined with the expertise and human touch of healthcare professionals.”

“With over 20 years' experience in delivering healthcare digitally, Expert Health's partnership with Well creates a powerful patient offer, combining the convenience of online consultations with the accessibility and support of a national store network.”

The service offers treatments for a range of conditions, including:

  • Allergy
  • Asthma
  • Cystitis
  • Emergency contraception
  • Erectile dysfunction
  • Facial hair removal
  • Hair loss
  • Jet lag
  • Malaria prevention
  • Migraine
  • Period delay
  • Premature ejaculation
  • Routine contraception
  • Acne
  • Smoking cessation
  • STI treatment

With a network of over 750 pharmacies, Well Pharmacy serves more than two million people monthly and delivers over 400,000 consultations each year

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