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PSNC urges pharmacy teams to take part in 2022 Advice Audit

The Pharmaceutical Services Negotiating Committee (PSNC) has urged community pharmacy teams to participate in the 2022 Pharmacy Advice Audit this week.

The audit aims to gather critical evidence and information for use in funding discussions with the government and the NHS and help to make the case for the sector.


“For maximum impact, we need as many pharmacies as possible to take part,” PSNC stated.

To successfully complete the audit, pharmacy teams will need to:

  • Record patient/customer interactions where advice was given by either a non-pharmacist team member and/or a pharmacist.
  • Carry this out for at least one day, recording all consultations.
  • Estimate the percentage of consultations that were recorded during that time period.
  • Rate confidence in the advice given to help identify areas for improvement.
  • Enter the data on PharmOutcomes.

Thanking pharmacy teams who have already taken part in the audit, Mike Dent, PSNC director of Pharmacy Funding, said: “If your pharmacy has not yet taken part – please do consider this if you can. The evidence provided by these audits is critical in helping us to make the case for the sector, and that has never been truer than this year, as we push for government to fund pharmacies for the support they give to ‘walk-in’ patients.”

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